Frankly Asked Questions
A good issue resolution experience points them to the right places on your website and urges them to buy your products or subscribe to your services.
If you understand customers’ pain points and provide accurate and updated information in your FAQs, you make their work easy and fuss-free. They start seeing you as a trustworthy brand that provides both – quality products and accurate, timely help.
You can add a live chat option to your FAQs and a ticketing form to enable customers to
